Privacy Policy

Orizons ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website or availing of our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and address provided during inquiries or consultations.
• Financial information such as payment details when processing transactions.

1.2 Non-Personal Information:

• Browser type, IP address, and browsing behaviour through cookies and analytics tools.

1.3 Project-Specific Information:

• Architecture, interior design, construction, and solar project details, including location, plans, load requirements, and personal preferences.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our architecture, interior design, construction, and solar panel installation services.
• To communicate with you regarding project updates, billing, and queries.
• To send promotional content and offers if you have opted to receive such communications.
• To maintain safety compliance and adhere to legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers and partners involved in your project (e.g., structural engineers, contractors, DISCOM authorities for solar net-metering).
• Regulatory authorities, as required by Indian law.
• Third-party vendors for secure payment processing and project management tools.

4. Data Storage and Security

We implement industry-standard measures to protect your data from unauthorised access, alteration, or disclosure. These include:

• Secure servers and encryption for sensitive information.
• Regular security audits and compliance checks.
• Restricting access to personal information to authorised personnel only.

5. Your Rights

As a user, you have the following rights concerning your personal data:

• Access and update your personal information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of receiving promotional emails by clicking the "unsubscribe" link in our communications.

To exercise these rights, please contact us at connect@orizons.in.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Grievance Redressal

If you have any concerns or complaints regarding your privacy, you may contact our Grievance Officer. We will acknowledge and address your concerns promptly in accordance with Indian data protection laws.

11. Applicable Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. For further queries, contact us at connect@orizons.in.